Faq

Integrity and pragmatic, innovative and enterprising
  • Depending on how often you use it, some electric scooters can last up to 5 years without maintenance, on average it would be around 2-3 years.
  • Riding your e-scooter is a fully connected experience and is a lot of fun. You will be able to get around your city easily without any hassle. Also you will realise the benefits of a fully integrated electric drive: lower maintenance, no pollution, and the ability to make the city a quieter place to be.
  • One of the greatest advantages of hub motors is the fact that the power goes straight from the motor directly to the wheel. Reducing the distance the power travels, increases the efficiency of the motor. Moreover, the hub motors design offers regenerative breaking. The system captures some of its own kinetic energy while braking and sends it back to charge the battery.
  • Your e-bike is meant to operate in all kinds of weather conditions. Normal wear items like tires and brakes will to be replaced periodically, depending on the type of riding you do and the severity of use.
  • Anywhere there is a standard power socket, meaning you can charge at home, at work or in the city whenever you need to.
  • 35km to 140km, all is possible. It depends on the motor & battery the e-scooter equipped with.
  • Yes you can charge your battery no matter how much remaining capacity is left.
  • With the ordinary charger, it takes about 6 hours. With a fast charger, it takes 3-4 hours.
  • It should be good for many years under normal usage.
  • As with any electric vehicle, care should always be taken when washing. We suggest not using high pressure washers or spraying excessive water on the battery or connectors.
  • We suggest that having your product serviced at an authorized SUNRA dealer.
  • Usually buy some spare parts with the container order.